This privacy policy is provided for informational purposes and represents our best-effort commitment to protecting your data. We recommend consulting with a qualified attorney for specific legal questions about your rights.
1. Information We Collect
We collect information to provide and improve our telehealth services. This includes:
Personal Information
•Name, email address, phone number, and shipping address
•Date of birth and gender
•Payment and billing information
Health Information
•Medical history and current medications
•Health questionnaire responses
•Treatment plans and prescription information
Usage Data
•Browser type, device information, and IP address
•Pages visited and interactions with our website
•Cookies and similar tracking technologies
2. How We Use Your Information
•Treatment: To facilitate telehealth consultations, process prescriptions, and deliver medications
•Communications: To send order updates, treatment reminders, and respond to your inquiries
•Improvement: To analyze usage patterns and improve our services and user experience
•Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
•Telehealth Providers: Licensed physicians who conduct your consultations and prescribe treatments
•Pharmacies: Licensed compounding pharmacies that fulfill your prescriptions
•Service Providers: Third-party vendors who help us operate our platform (payment processing, shipping)
•Legal Requirements: When required by law, subpoena, or legal process
4. Data Security
We implement industry-standard security measures to protect your information:
•Encryption of data in transit (TLS/SSL) and at rest
•HIPAA-compliant practices for handling protected health information (PHI)
•Regular security audits and access controls
•Secure cloud infrastructure hosted on Google Cloud Platform
5. Your Rights
Depending on your jurisdiction, you may have the right to:
•Access: Request a copy of the personal information we hold about you
•Correction: Request correction of inaccurate personal information
•Deletion: Request deletion of your personal information, subject to legal retention requirements
•Opt-Out: Opt out of marketing communications at any time
We use cookies and similar technologies to enhance your experience. Our analytics are powered by PostHog, which helps us understand how visitors use our site.
•Essential Cookies: Required for the website to function properly
•Analytics Cookies: Help us understand site usage and improve our services
You can control cookie preferences through your browser settings.
7. Third-Party Services
Our platform integrates with the following third-party services:
•Telehealth Partner: Licensed telehealth platform for physician consultations
•Compounding Pharmacy: Licensed pharmacy for prescription fulfillment
Each third-party service maintains its own privacy policy governing their use of your data.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately at support@wildvikingwellness.com.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us: